Modernization of Acting Systems

The Mozambican Ministry of Transport and Communications took a step towards transforming administrative processes through the development of the Virtual Balcony. This system has enabled the licensing process, previously marked by long queues and excessive bureaucracy, to be digitised and simplified. The platform was designed from scratch to provide an intuitive and accessible experience, allowing users to perform the entire online process, from submission of documents to monitoring and issuing licenses.

About ERM

The Ministry of Transport and Communications plays a strategic role in the economic development of Mozambique and is responsible for regulating and issuing essential documents for the operation of transport companies throughout the country.

O Impact Virtual Balcony

The launch of the Virtual Balcony represents a real revolution in the relationship between the Ministry and transport businessmen. Scanning eliminated queues and paper forms, offering a simple, practical and accessible experience. This milestone is a technological achievement, a paradigm shift in the provision of public services, promoting greater corporate productivity and government efficiency, with direct impact on the Mozambican economy.

O Ministry of Transport and Communications

By 2022, the activities of the Ministry of Transport and Communications operated in an analog system, requiring face-to-face movements and dealing with extensive bureaucratic procedures. Recognizing the need for adaptation to the digital age, the Ministry led the implementation of an innovative solution that puts technology at the service of citizens and businesses.

Provide Always Better Solutions

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